Privacy Policy

Effective Date: [1st Of June, 2025.]

At DonaPay, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our app and services.

1. Information We Collect

We collect the following types of information:

Personal Information: Full name, phone number, email address, date of birth, ID verification details, etc.
Transaction Information: Payments, transfers, invoices, bill payments, and wallet activity.
Device Information: IP address, browser type, mobile device type, operating system.
Location Data: If permitted, we may access location for fraud detection or to enhance certain services.

2. How We Use Your Information

We use your information to:

Create and manage your account
Process transactions and provide services
Send confirmations, alerts, and receipts
Improve app functionality and user experience
Detect, prevent, and investigate fraudulent activities
Comply with legal and regulatory obligations

3. How We Share Your Information

We may share your data:

With trusted service providers (e.g., payment processors, verification partners)
With regulatory authorities if required by law
With airlines or vendors (for services like flight booking)
We never sell your personal information to third parties.

4. Data Security

Your data is protected using industry-standard security protocols including encryption, firewalls, and multi-factor authentication.

5. Your Rights

You have the right to:

Access and correct your personal data
Request deletion of your account
Withdraw consent at any time
File a complaint with relevant authorities

6. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience. You can control cookies via your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

DonaPay is not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted here with an updated effective date.

10. Contact Us

For any privacy-related questions or concerns:
📧 Email: support@donapay.com